Delivery is £3.95 or free for all orders over £60.
If the items ordered are in stock, we do our utmost to ensure that all orders are dispatched within a maximum of four working days. If they are out of stock and there is going to be any significant delay, we will let you know ASAP. Either way, if you haven't heard from us within a week then please do feel free to send a disgruntled email checking where on earth your order is - firstname.lastname@example.org.
Orders are sent first class (24hr) with the Royal Mail. Please indicate if there is a safe place to leave the parcel if you are not going to be in - failing that or if you have a particularly gregarious dog, you will receive a card from the postman.