A: If the items ordered are in stock we try to ensure that they are despatched within four working days. If they are out of stock then you will be contacted if there is going to be any significant delay. Orders will be sent by first class with the Royal Mail.
A: We accept all major credit cards including VISA, Mastercard, Maestro, Switch & American Express and Paypal. We also accept personal cheques and postal orders sent by mailorder.
A: Wash them in a washing machine (40 degrees) like normal but DO NOT use any conditioners, softeners or 2in1 powders as they cloak the polymer. The cotton is water-repellent and not waterproof, so the water will eventually soak in. They can be tumble dried (at the highest temperature) without any shrinkage and are dyed to a very high standard so as to minimalise colour loss (but do wash dark colours separately as normal). In order to achieve the best water-repellency and on particularly nasty days, we recommend drying the jeans/jods extremely well, either using a tumble drier or by ironing them inside out at full heat with no steam.
A: Measure your waist size and not your hip size. The jods are designed and cut with a high-rise waistband to be a perfect fit if the waist size is correct.